The TrustLab Blog

Holiday Scams 101: how to stay safe by spotting red flags in shopping, travel, charity, and gift cards. Protect your joy this season!

In this blog post, we examine the critical role content policies play in ensuring online safety. And to help us do that, we’ll hear from Sabrina (Pascoe) Puls, TrustLab’s Director of Trust and Safety. Sabrina explains how content policies work behind the scenes to help protect users and platforms by preventing online harms like misinformation, hate speech, and more.

Misinformation poses a significant threat to the integrity of democratic elections, undermining public trust and sowing division. Trust and safety orgs play a crucial role in monitoring online content to uphold the credibility of election results. By looking at how misinformation has been tackled in countries like Brazil and the Philippines, insights can be gained to help safeguard US elections.

As the 2024 election approaches, the challenge of distinguishing between reality and AI-created fabrications is becoming increasingly difficult.

Explore the evolution of content moderation, comparing manual and automated approaches. Learn about hybrid solutions balancing efficiency and nuance in online safety.

Discover expert insights on content policy development and enforcement. Learn strategies for simplifying moderation, tackling misinformation, and improving online safety.

Explore how content moderation impacts marginalized communities online, its challenges, and ways to create more inclusive digital spaces.

Explore the future of content moderation through AI-human collaboration. Tom Siegel talks about how this approach improves accuracy, protects moderators, and boosts online safet

Learn best practices for developing effective content policies from Sabrina Pascoe. Discover key insights on research, cross-functional alignment, implementation, and ethical considerations.